Hello
Please call me Jessica or Jess. My pronouns are She/Her.
I am a user experience researcher and strategist with a background in healthcare, psychology, and education. I love diving into the deep end, drowning in the details, finding the patterns, and making sense of them for others. I have experience bringing together multi-disciplinary teams to facilitate an understanding of customers’ needs and create solutions that differentiate businesses and delight customers.
jessica.l.danielson@gmail.com • 7633506677 • Resume • Linkedin
My Skills
User Research
Studying users or customers, their needs, and pain points to inform design and strategy
Workshops
Facilitate group problem-solving activities to quickly arrive at actionable outcomes
USABILITY
Test products or prototypes to ensure it is intuitive, reduces errors and satisficing to use
About me
I am a facilitator, scientist, collaborator, and problem-solver that loves turning over rocks to find novel insights and drive amazing products. I understand the value of a well-asked question to generate empathy and expose needs. I have a proven history of delivering those finds in ways that energize teams and provide long-term value.
I’m based in Minneapolis, MN, where I grew up. As an obsessive life-long learner, I am constantly adding new hobbies - for example, just this year I’ve taken up homebrewing Kombucha, making stained glass artwork, and recreating Swedish ancestral knitting patterns from my grandma.I love houseplants, Halloween, and any excuse to be at the lake.
Selected Works
Redesign of iOS app for in-home healthcare
Iterative design thinking for regulatory changes to reinmbursment requirements
Design Sprint to investigate solutions for regulatory changes